Effective Date: August 16, 2025
1. Introduction
OfferPal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate offer analysis platform.
2. Information We Collect
Personal Information
- Name and email address
- Professional role and company information
- Account credentials and preferences
Real Estate Data
- Property information and listing details
- Offer documents and purchase agreements (PDFs)
- Financial terms and pricing information
- Analysis results and recommendations
Usage Information
- Platform usage patterns and features accessed
- Device information and browser details
- Log data and error reports
3. How We Use Your Information
- Provide offer analysis and comparison services
- Process and analyze uploaded PDF documents
- Generate reports and recommendations
- Maintain and improve our platform
- Provide customer support
- Send important updates about our services
4. Data Security and Encryption
We implement industry-standard security measures to protect your information:
- All data transmission is encrypted using TLS/SSL
- Uploaded PDFs are processed securely and encrypted at rest
- Access to your data is restricted to authorized personnel only
- Regular security audits and monitoring
- Secure cloud infrastructure with leading providers
5. Data Sharing and Disclosure
We do not sell, trade, or share your personal information or real estate data with third parties. We may only disclose information in the following limited circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- In connection with a business transfer or acquisition
- With service providers who assist our operations (under strict confidentiality agreements)
6. Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Export your data
- Opt out of marketing communications
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and maintain your preferences. You can control cookie settings through your browser.
9. Third-Party Services
Our platform may integrate with third-party services for analytics, support, or processing. These services have their own privacy policies and are not controlled by OfferPal.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: hello@offerpal.io
Website: https://offerpal.io